Last Updated: 10-09-2023
Information We Collect
We may collect various types of personal information, including but not limited to:
- Contact Information: Such as your name, address, email address, and phone number.
- Account Information: Including usernames, passwords, and other credentials used to access our services.
- Purchase Information: Details of transactions, including product purchases, payment information, and shipping details.
- Repair and Service Information: Information related to repair requests, service history, and diagnostics.
- Device Information: Information about the electronic devices you use, including device identifiers, brand, model, and specifications.
- Communication Information: Correspondence and communications between you and us.
- Usage Information: Information about your interactions with our website, services, and products, including IP addresses, browser types, and operating systems.
- Location Information: Information about your approximate location, which may be derived from your IP address or other location-based data.
Cookies and Tracking Technologies
How We Use Your Information
We use your personal information for various purposes, including:
- Providing Services: To offer our services, such as repairs, software installations, and sales of electronic devices and accessories.
- Processing Orders: To process and fulfill your orders, including shipping products to you.
- Customer Support: To respond to your inquiries, requests, and provide customer support.
- Communication: To send you updates, promotions, newsletters, and other information related to our products and services.
- Improvement: To enhance our website, products, and services, including analyzing user preferences and trends.
- Legal Obligations: To comply with legal requirements and protect our rights and interests.
Sharing Your Information
We may share your personal information with:
- Service Providers: Third-party service providers who assist us in delivering our services, including payment processors, shipping companies, and IT service providers.
- Legal Requirements: When required by law or to protect our rights and interests.
- Affiliates: With our affiliated companies for internal business purposes.
- Consent: With your consent, we may share your information in other ways.
Your Rights and Choices
You have the following rights concerning your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can ask us to correct any inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal information.
- Withdraw Consent: You can withdraw your consent for certain data processing activities.
- Objection: You can object to the processing of your personal information in certain cases.
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmitting information over the internet or storing data is completely secure.
We appreciate your trust in us and will make every effort to address your inquiries and concerns promptly and professionally.