Privacy Policy

Last Updated: 10-09-2023

At [Navi Wireless New Tech] (“we,” “our,” or “us”), we understand the importance of your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of your personal information. Please read this policy carefully to understand how we handle your personal information.

By visiting our website, using our services, or providing your personal information to us, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our website or provide us with your personal information.

Information We Collect

Personal Information

We may collect various types of personal information, including but not limited to:

1. Contact Information: Such as your name, address, email address, and phone number.
2. Account Information: Including usernames, passwords, and other credentials used to access our services.
3. Purchase Information: Details of transactions, including product purchases, payment information, and shipping details.
4. Repair and Service Information: Information related to repair requests, service history, and diagnostics.
5. Device Information: Information about the electronic devices you use, including device identifiers, brand, model, and specifications.
6. Communication Information: Correspondence and communications between you and us.
7. Usage Information: Information about your interactions with our website, services, and products, including IP addresses, browser types, and operating systems.
8. Location Information: Information about your approximate location, which may be derived from your IP address or other location-based data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our website. Cookies are small text files that are stored on your device when you visit our website. They help us enhance your browsing experience and understand how you use our website. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use your personal information for various purposes, including:

1. Providing Services: To offer our services, such as repairs, software installations, and sales of electronic devices and accessories.
2. Processing Orders: To process and fulfill your orders, including shipping products to you.
3. Customer Support: To respond to your inquiries, requests, and provide customer support.
4. Communication: To send you updates, promotions, newsletters, and other information related to our products and services.
5. Improvement: To enhance our website, products, and services, including analyzing user preferences and trends.
6. Legal Obligations: To comply with legal requirements and protect our rights and interests.

Sharing Your Information

We may share your personal information with:

1. Service Providers: Third-party service providers who assist us in delivering our services, including payment processors, shipping companies, and IT service providers.
2. Legal Requirements: When required by law or to protect our rights and interests.
3. Affiliates: With our affiliated companies for internal business purposes.
4. Consent: With your consent, we may share your information in other ways.

Your Rights and Choices

You have the following rights concerning your personal information:

1. Access: You can request access to the personal information we hold about you.
2. Correction: You can ask us to correct any inaccuracies in your personal information.
3. Deletion: You can request the deletion of your personal information.
4. Withdraw Consent: You can withdraw your consent for certain data processing activities.
5. Objection: You can object to the processing of your personal information in certain cases.

Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmitting information over the internet or storing data is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version will be posted on our website with the effective date.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at info@newtechs.ca.

We appreciate your trust in us and will make every effort to address your inquiries and concerns promptly and professionally.